For Easy Return
You receive free shipping if your order value ₹500+ of eligible items.
You can get unlimited FREE Two-Day Shipping on eligible items with Hometown Hoody Subscription (Coming Soon...), No minimum spend is required to qualify.
Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's free shipping eligibility,
If your order doesn't qualify for free shipping:
- Check eligibility. Some products are not eligible for free shipping and applicable for shipping charges as stated below :
|< 0.5 Kg||80Rs|
|0.5 - 1 Kg||120 Rs|
|1 - 2 Kg||175 Rs|
|2 - 3 Kgs||220 Rs|
- Products are eligible for replacement within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories.
- Any issue with delivered product shall be reported same day of delivery. Post it no liability as these gadgets are not with warranty.
- If you report an issue with your Smartphone, Tablet, Laptop, Television, Air Conditioner, Refrigerator, Washing Machine, Microwave, we may schedule a technician visit to your location. This visit is scheduled by placing an order with Hometown Market Home Services. Subject to hometownmarket.in Home Services Terms and Conditions, a resolution will be provided based on the technician's evaluation report.
- Replacement will be processed only if:
- it is determined that the product was not damaged while in your possession;
- the product is not different from what was shipped to you;
the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
- Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.
Note : Screen Guards and One Time Consumable are not applicable for replacement unless it is Damaged / Defective at time of delivery.
Customers are requested to make unpacking video without any cut and clips it should be intact single clip showing complete label packing from all angles in intact view followed by unpacking and product all side video to evid issue.